Find answers to the most common questions about our surgical tech repairs.
How do I book a repair?
Use our Online Booking Wizard to select your device, services, and preferred time slot. You'll receive instant confirmation via WhatsApp.
Can I cancel my appointment?
Yes, you can cancel up to 4 hours before your slot via the link in your confirmation message or by calling us.
Where do you collect from?
Walk in at Shop 6, Madeira Isles, 262 Klitsgras St, Danville, Pretoria (free). Courier collection: Pretoria & Surrounds R299 · Johannesburg R399 · Greater Gauteng R499.
How long does a repair take?
Most mobile device repairs are completed in under 30 minutes with our express guarantee. Check our Apple or Android pages for specific ETAs.
When do I pay?
For collections, you pay once the repair is complete and verified. For walk-ins, payment is required before device discharge.
What payment methods do you accept?
We accept Cash, Visa/Mastercard, SnapScan, Zapper, and Instant EFT (Ozow/Peach Payments). Payment is due on completion.
Do you offer a warranty?
Yes! Every MobiDokta repair comes with a 6-Month All-Repair Warranty on both premiums parts and surgical workmanship.
Are the parts original?
We use original OEM parts where available, or the highest-grade premium alternatives that meet or exceed manufacturer specifications.
Our support team is standing by to assist with your technical needs.