iPhone Refurbishing

From Worn and Tired
To Immaculate.

A professional refurbish goes beyond a screen repair. We replace every cosmetic component that shows wear — screen, back glass, battery, frame — clean the internals, test every function, and hand you back a device that looks, feels, and performs like it just came out of the box.

All iPhone Models 7–17 Pro Max 4 Packages — Cosmetic to Resale-Ready 25-Point QC Test Resale Certificate Available OEM-Grade Parts Pretoria West

A Repair Fixes One Thing. A Refurb Restores Everything.

A standard screen repair fixes the display. A refurbish looks at the whole device — every surface, every component — and brings it back to the best possible condition across the board. The result is a phone that is functionally reliable and cosmetically near-identical to new.

A
For Personal Use
Your daily driver has taken a knock over the years. A refurb gives you a phone that looks new, battery that holds charge like new, and the satisfaction of a device that works as hard as you do — without buying a new one.
B
For Resale
Buyers pay significantly more for a device that looks pristine and comes with a condition certificate. A proper refurb before listing can increase resale value by R1,500–R4,000 depending on the model — and it sells faster.
C
For Gifts
Upgrading and giving your old iPhone to a family member? A Resale-Ready refurb makes it feel like a gift worth giving — fresh screen, new battery, clean software, and a device that works like the day it was bought.
D
For Stock
Buying and selling phones? We work with individuals and small traders to professionally grade and refurbish devices in batches. Talk to us about volume pricing and turnaround for trade-in refurbs.

How We Grade Devices

Every device that comes in for refurbishing is assessed and assigned a pre-refurb grade. After refurbishing, we assign a post-refurb grade and issue it on your certificate. Grades are based on cosmetic condition at arm's length — functional issues are assessed separately.

S
Grade S — Like New
No visible scratches, dents, or wear at any distance. All finishes pristine. Screen shows no marks whatsoever. Box-fresh condition — rare on a used device.
A
Grade A — Excellent
No visible damage at arm's length (30cm+). May have very fine micro-scratches visible only under direct light. No chips, dents, or cracks. This is our target post-refurb grade for most packages.
B
Grade B — Good
Light scratches visible at normal viewing distance. Minor frame wear or scuffing. No cracks or chips. Fully functional. Typical for a phone used daily without a case for 12–24 months.
C
Grade C — Fair
Noticeable scratches, scuffs, or cosmetic damage visible immediately. May include minor frame bends or surface cracks not affecting function. Requires a full aesthetic refurb to reach Grade A.

All refurbishing packages include a post-refurb grade assessment. Our Resale-Ready and Premium Pro packages include a written condition certificate with the assigned grade.

Choose Your Level

Every package builds on the one before it. Tell us the model and its current condition and we'll recommend the right package — or combine any elements à la carte. Prices are guides; exact pricing is confirmed after the free intake assessment.

Package 01
Cosmetic Refresh

Grade B/A device that needs freshening up. No component replacement — clean, polish, protect.

  • Ultrasonic port and speaker cleaning (charging port, speakers, microphone)
  • Exterior deep clean — isopropyl wipe-down of all surfaces
  • Camera lens inspection and optical polish
  • Screen protector applied (tempered glass, your choice of type)
  • Button function test — side button, volume, mute switch
  • Speaker and microphone function test
  • Software health check — battery health report, iOS version check
From R450+ screen protector
Book
Package 02 — Most Popular
Full Aesthetic Refurb

Grade C or B device with visible wear. Replaces every cosmetic component that shows damage. Target result: Grade A.

  • Everything in Cosmetic Refresh
  • Screen replacement — OLED or LCD panel (you choose type)
  • Back glass / ceramic replacement (laser removal if needed)
  • Battery replacement to 100% health (OEM-grade cell)
  • Camera glass replacement if cracked or scratched
  • SIM tray replacement if worn or bent
  • Frame polish — removes micro-scratches from aluminium/stainless/titanium
  • Full functional test of Face ID, Touch ID, cameras, speakers, cellular
From R2,200parts + labour included
Book
Package 03 — Best for Selling
Resale-Ready

Everything a buyer needs to trust the device. Full cosmetic refurb plus documentation, IMEI report, and a condition certificate.

  • Everything in Full Aesthetic Refurb
  • Factory reset + iOS update to latest available
  • Activation Lock verified clear (your Apple ID removed)
  • CheckForYou IMEI report — blacklist, iCloud, FMI, network lock status
  • 25-point functional QC test (all sensors, cameras, antennas, biometrics)
  • MobiDokta Condition Certificate — grade and specs stated in writing
  • Screen protector fitted
  • Device wrapped for presentation
From R3,200certificate + IMEI report included
Book
Package 04 — Flagship
Premium Pro Refurb

For devices where the frame itself is bent, dented, or severely worn — or for those who want absolute Grade S presentation.

  • Everything in Resale-Ready
  • Full frame replacement — new aluminium, stainless, or titanium housing
  • All side buttons, rails, and SIM tray replaced with new OEM-grade components
  • Complete teardown and ultrasonic clean of internal components
  • Thermal paste refresh on relevant components
  • Reassembly with new seals and adhesive (restores IP-rating integrity)
  • Photography package — 5 presentation-quality photos for online listing
  • Target grade: Grade S or Grade A+
From R5,500full frame + all components
Book

All prices are guides. Exact pricing depends on iPhone model, current condition, and parts required. A free intake assessment is done before any quote is confirmed — you approve the final price before work begins.

What Happens to Your Device

Every refurbish follows the same disciplined sequence — nothing gets replaced without assessment, nothing gets returned without testing.

01
Intake & Pre-Assessment
Device is received, IMEI recorded, current condition photographed, and a pre-refurb grade assigned. All existing faults are documented before work begins — you know exactly what the starting point is.
02
Quote Confirmation
After assessment we provide the exact price for the selected package. Any additional parts needed beyond the package scope are itemised and require your approval. No surprises.
03
Disassembly
Full teardown in a dust-controlled environment. Every component is laid out, inspected, and catalogued. Any hidden damage not visible on the exterior — board corrosion, damaged flex cables — is identified here.
04
Ultrasonic & Optical Clean
Board, ports, and components cleaned ultrasonically. Camera lenses polished. Speaker meshes cleared. All contact points cleaned with isopropyl to remove oxidation and residue.
05
Component Replacement
Screen, back glass, battery, camera glass, SIM tray, side buttons — replaced according to the package scope. All parts are OEM-grade. Screen type (Soft OLED, Hard OLED, LCD) is confirmed with you before fitting.
06
Frame Work
Aluminium, stainless steel, and titanium frames polished with progressive-grade compounds to remove micro-scratches. Severely damaged frames replaced with new housing (Premium Pro only). Side rails, buttons, and SIM tray replaced where included.
07
Reassembly & Sealing
Device reassembled with new adhesive seals where applicable. This restores the original IP water-resistance integrity compromised by back glass or screen replacement. All cables seated and connections verified before closure.
08
25-Point QC Test
Every function is verified: display uniformity and touch response, Face ID / Touch ID, front and rear cameras, flash, speakers and microphones, cellular signal, WiFi and Bluetooth, charging, battery health reading, all buttons, proximity and light sensors, vibration motor.
09
Software (Resale-Ready and above)
Factory reset, updated to the latest compatible iOS version, and verified clean for Activation Lock. On Resale-Ready packages, the device is set to the "Hello" setup screen — ready for the next owner to configure from scratch.
10
Final Inspection & Grade Assignment
Post-refurb condition assessed and graded under controlled lighting. The achieved grade is recorded. Any deviation from expected grade outcome (due to unrepairable cosmetic limits) is communicated before collection.
11
Certificate & Documentation
Resale-Ready and Premium Pro packages receive a written MobiDokta Condition Certificate: IMEI, model, storage, colour, post-refurb grade, parts replaced, QC pass date, and the CheckForYou IMEI report. This is your proof of authenticity for buyers.
12
Handover
Screen protector fitted. Device wrapped for presentation or returned in a protective sleeve. You collect knowing exactly what was done, what grade it achieved, and what your next buyer is getting.

The 25-Point QC Test

Every refurbished device passes this checklist before it leaves the workshop. Each point is individually verified and checked off — no assumptions, no shortcuts.

Display
Screen uniformity — no dead pixels, bleed, or yellowish tint
Screen brightness across all zones checked at 0%, 50%, and 100%. Dead pixels checked on white and black backgrounds.
Touch Response
All touch zones — no ghost touches, no dead areas
Corner-to-corner touch tracking verified. Multi-touch (5-finger) tested. Swipe gestures from all edges confirmed.
Face ID / Touch ID
Biometric authentication functional and fast
Face ID enrolled and tested for recognition speed and accuracy. Touch ID (older models) fingerprint enrolment and response tested.
Rear Cameras
All lenses — autofocus, zoom, flash, video
Photo and video test on each lens (main, ultra-wide, telephoto where applicable). Autofocus and optical zoom verified. Flash fires. Portrait mode tested.
Front Camera
Selfie camera — clarity and TrueDepth sensors
Front camera photo and video test. TrueDepth camera (Face ID sensor array) verified via Face ID enrolment test.
Speakers
Earpiece and loudspeaker — volume and clarity
Earpiece volume and clarity during a test call. Loudspeaker output at full volume — no distortion, no muffling, no rattling.
Microphones
Bottom mic, top mic, rear mic — all three
Recording test on each microphone independently. Noise cancellation function on call verified.
Battery
Health percentage — 100% on replaced units
Battery health verified via iOS Settings. Replaced batteries must read 100% or within 2% on calibration. Charge and fast-charge tested.
Charging
Lightning / USB-C — charge and data sync
Cable seating and charge detection tested. MagSafe charging verified on compatible models. Data sync confirmed via cable.
Cellular
Signal acquisition — voice and data
SIM inserted, network registration confirmed. Voice call test and mobile data connection verified. Dual SIM (eSIM) tested where applicable.
WiFi
2.4GHz and 5GHz — connection and speed
Connected to both frequency bands. Speed test run. Signal strength at distance tested.
Bluetooth
Pairing and audio output
Paired to a test device and audio streamed. AirPods connection tested on applicable models.
Side Button
Power / lock button — press and hold
Screen lock, Siri trigger, power-off slider and emergency SOS all verified.
Volume Buttons
Both volume keys — step response
Volume increment and decrement in Settings and during media playback verified for consistent response.
Mute / Action Button
Silent toggle or Action button (model dependent)
Silent mode toggle functional. Action button (iPhone 15 Pro+) programmes and fires correctly.
Proximity Sensor
Screen off during calls
Screen verified to switch off when held to the face during a call and back on when lowered.
Ambient Light Sensor
Auto-brightness response
Auto-brightness enabled and verified to respond to ambient light changes.
Vibration Motor
Haptic feedback — strength and consistency
Haptic Engine tested via keyboard typing, 3D Touch, and explicit vibration trigger. No grinding or weak haptic.
GPS / Location
Location acquisition speed
Maps app opened, GPS fix acquired and verified within acceptable time. Accuracy checked against known position.
NFC
Apple Pay / NFC read verified
NFC detected by a compatible reader. Apple Pay setup initiated to confirm Secure Element communication.
Accelerometer / Gyroscope
Orientation detection and rotation
Screen rotation with auto-rotate enabled. Level app accuracy. Camera stabilisation response tested.
Barometer
Altitude sensor function
Barometer reading verified against known altitude. Relevant to weather apps and fitness tracking.
Cosmetic Final Check
All surfaces under strong light
Under a bright LED, all four edges, screen face, back panel, and camera module inspected at multiple angles for any remaining imperfections before grading.
IMEI & Software
Clean IMEI, latest iOS, no MDM
IMEI verified clean (not blacklisted, not iCloud locked, no active Find My). iOS version confirmed current. No MDM profile installed. Activation Lock clear.
Screen Protector
Applied without bubbles or dust
Tempered glass screen protector applied in a dust-controlled environment. Verified for zero bubbles, edge lift, or contamination before handover.

What "Refurbished" Means — And What It Doesn't

Consumer Protection Act — Section 41 Disclosure

A professionally refurbished device is not a new device. It is a previously used device that has been restored to the best achievable cosmetic and functional condition using new OEM-grade parts and professional processes. MobiDokta does not represent refurbished devices as new, and does not use language that implies original manufacture warranty or original retail packaging.

If I'm selling this phone, must I tell the buyer it's been refurbished?
Yes. Under the Consumer Protection Act Section 41, misrepresenting the condition of a product to a buyer constitutes an unlawful deceptive act. You must disclose that the device has been professionally refurbished. Our Resale-Ready certificate makes this disclosure easy — it states exactly what was replaced and the achieved condition grade, which is precisely the kind of documentation a buyer wants to see.
Does a refurbished iPhone come with a warranty?
MobiDokta provides a 6-month warranty on all parts replaced during the refurbish — screen, battery, back glass, and any other components we fit. This warranty covers the parts and workmanship, not any pre-existing hardware condition unrelated to our work. The warranty transfers to the first buyer if the device is sold with the certificate.
Does refurbishing affect Apple's original warranty or AppleCare?
Most used iPhones brought in for refurbishing are well past Apple's 1-year original warranty period. If the device is still within Apple's warranty period, third-party repair will void the Apple warranty on the affected components — the same is true of any third-party repair. We use OEM-grade parts, which do not affect iOS functionality, but we are not an Apple Authorised Service Provider.
Is a MobiDokta refurb legal to sell in South Africa?
Yes — refurbished devices are legal to sell in South Africa provided the device is not stolen (verified by IMEI check), the seller discloses the refurbished condition to the buyer, and the device is not represented as new. Our Resale-Ready package is specifically designed to give both seller and buyer the documentation that makes this sale clean, defensible, and compliant.

Send Us Your Model and Current Condition

We'll recommend the right package, give you a price guide, and let you know what grade we expect to achieve. Drop it in on arrival — no appointment needed for intake assessment.

WhatsApp Your Model Book Intake Assessment

Shop 6, Madeira Isles Shopping Complex, Danville, Pretoria West · Open 7 days · Mon–Sat 09:00–21:00 · Sun 12:00–21:00