🔧 Knowledge Hub

Diagnose. Understand. Fix.

Free interactive symptom checker, repair guides, verified resources, device specs and expert insight — built by MobiDokta's engineers for every device owner in South Africa.

iPhone Diagnostics Samsung Repair Guides Water Damage First Aid Battery Health iFixit Resources REWA Technology
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Symptom Checker

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Device Specs & Repairability

Official specs, iFixit repairability scores, and repair cost estimates to help you decide.

ModelDisplayBatteryChip iFixit ScoreScreen — July SaleBattery — July Sale
iPhone 16 Pro Max6.9" Super Retina XDR OLED4,685 mAhA18 Pro4R4,199 R3,499R1,749 R1,499
iPhone 16 Pro6.3" Super Retina XDR OLED3,582 mAhA18 Pro4R3,849 R3,199R1,599 R1,349
iPhone 16 Plus6.7" Super Retina XDR OLED4,674 mAhA184R3,349 R2,799R1,449 R1,249
iPhone 166.1" Super Retina XDR OLED3,561 mAhA184R3,149 R2,599R1,399 R1,199
iPhone 15 Pro Max6.7" ProMotion OLED 120Hz4,422 mAhA17 Pro5R3,849 R3,199R1,499 R1,299
iPhone 15 Pro6.1" ProMotion OLED 120Hz3,274 mAhA17 Pro5R3,349 R2,799R1,399 R1,199
iPhone 15 Plus6.7" Super Retina XDR OLED4,383 mAhA165R2,999 R2,499R1,299 R1,149
iPhone 156.1" Super Retina XDR OLED3,349 mAhA165R2,749 R2,299R1,249 R1,099
iPhone 14 Pro Max6.7" ProMotion OLED 120Hz4,323 mAhA165R3,349 R2,799R1,399 R1,199
iPhone 14 Pro6.1" ProMotion OLED 120Hz3,200 mAhA165R2,999 R2,499R1,299 R1,099
iPhone 14 Plus6.7" Super Retina XDR OLED4,325 mAhA157R2,649 R2,199R1,199 R1,049
iPhone 146.1" Super Retina XDR OLED3,279 mAhA157R2,399 R1,999R1,149 R999
iPhone 13 / mini6.1" / 5.4" OLED3,227 / 2,438 mAhA156R1,449 R1,199R869 R749
iPhone 12 / mini6.1" / 5.4" OLED2,815 / 2,227 mAhA146R999 R799R749 R649
ModelDisplayBatteryChip iFixit ScoreScreen Repair Est.Battery Est.
Galaxy S25 Ultra6.9" Dynamic AMOLED 2X 120Hz5,000 mAhSnapdragon 8 Elite3From R2,200From R700
Galaxy S25+6.7" Dynamic AMOLED 2X 120Hz4,900 mAhSnapdragon 8 Elite3From R1,900From R650
Galaxy S256.2" Dynamic AMOLED 2X 120Hz4,000 mAhSnapdragon 8 Elite3From R1,700From R600
Galaxy S24 Ultra6.8" Dynamic AMOLED 2X 120Hz5,000 mAhSnapdragon 8 Gen 34From R2,000From R680
Galaxy S24+6.7" Dynamic AMOLED 2X 120Hz4,900 mAhSnapdragon 8 Gen 34From R1,800From R640
Galaxy S246.2" Dynamic AMOLED 2X 120Hz4,000 mAhSnapdragon 8 Gen 34From R1,600From R600
Galaxy S23 Ultra6.8" Dynamic AMOLED 2X 120Hz5,000 mAhSnapdragon 8 Gen 24From R1,800From R660
Galaxy A556.6" Super AMOLED 120Hz5,000 mAhExynos 14806From R900From R500
Galaxy A356.6" Super AMOLED 120Hz5,000 mAhExynos 13806From R800From R480
Galaxy A15 / A05s6.5" Super AMOLED / TFT5,000 mAhHelio G99 / G857From R650From R450
ModelDisplayChipRAM / Storage iFixit ScoreScreen Repair Est.Diagnostic Est.
MacBook Air M3 (2024)13.6" / 15.3" Liquid RetinaApple M38–24GB / 256GB–2TB4From R3,500From R400
MacBook Pro M3 Pro/Max14" / 16" Liquid Retina XDRApple M3 Pro / M3 Max18–128GB / 512GB–8TB4From R4,200From R400
MacBook Air M2 (2022)13.6" Liquid RetinaApple M28–24GB / 256GB–2TB4From R3,200From R400
MacBook Pro M2 (2022–23)13.3" / 14" / 16" RetinaApple M2 / M2 Pro / Max8–96GB / 256GB–8TB3From R3,800From R400
MacBook Air M1 (2020)13.3" Retina IPSApple M18–16GB / 256GB–2TB4From R2,800From R400
MacBook Pro Intel (2019–20)13.3" Retina IPSIntel Core i5/i78–32GB / 256GB–4TB6From R2,400From R400

* iFixit scores sourced from ifixit.com. Repair costs are estimates — WhatsApp for an exact quote. Specs verified against manufacturer data.

Trusted Repair & Device Resources

Databases, manufacturers and communities that MobiDokta's engineers use and trust.

iFixit — iPhone Repair Guides
The world's largest free repair manual library. Step-by-step teardowns, repairability scores, and parts guides for every iPhone, Samsung, MacBook and more. The benchmark of the repair industry.
iFixit — Samsung Guides
Free disassembly and repair guides for Samsung Galaxy S, A, Note, and Fold series. Includes repairability scoring, tools needed, and difficulty ratings.
Apple Support — South Africa
Official Apple support portal for ZA. Check battery health, identify your model, activation lock status, and get repair quotes. Source of truth for all Apple device specifications.
Samsung Support — South Africa
Official Samsung ZA support. Software updates, remote diagnostic tool (Samsung Members), warranty checks, and authorised repair locator.
GSMArena — Device Database
The most comprehensive device specification database online — every phone ever released with full specs, benchmarks, photos and user reviews. Essential for identifying unknown devices.
GSMA Device Registry
The global IMEI blacklist network. Networks and regulators worldwide submit stolen/lost IMEI numbers here. An IMEI on this list is blocked from connecting to any network that subscribes to GSMA.
Apple Tech Specs (All Models)
Official Apple specifications for every device ever made — batteries, displays, cameras, sensors. Use this to verify what you're buying matches what's advertised.
CheckForYou — IMEI Verification
MobiDokta's own verification service. Get a full written report on any iPhone or Android — blacklist status, iCloud lock, FMI, network lock, TAC decode and more. From R99.

YouTube Repair & Tech Channels

Channels our engineers watch. Board-level repair, teardowns, durability tests and buyer guides.

Companies Behind Your Devices

Understanding who makes your device, its components, and the repair ecosystem around it.

Apple
Apple Inc.
Consumer Electronics · Cupertino, CA
Founded 1976 by Steve Jobs, Steve Wozniak and Ronald Wayne. Apple designs the entire iPhone stack — A-series chips, iOS, and hardware — in-house. The vertical integration means tight software-hardware optimisation but also restricts third-party repairability. Apple's M-series silicon (M1–M4) is among the most power-efficient processor designs ever made. Apple holds over 27% of global smartphone market share.
A-series / M-series chips iOS · macOS · iPadOS TSMC 3nm fab 27% global smartphone share
Samsung
Samsung Electronics
Consumer Electronics · Suwon, South Korea
The world's largest smartphone manufacturer by volume. Samsung is unique in manufacturing its own displays (AMOLED panels), chips (Exynos), and memory (NAND flash) — meaning it supplies components to Apple and its own devices simultaneously. Galaxy S and Z series flagships use OLED panels that rival Apple's display technology. The Galaxy A series dominates South African mid-range sales.
AMOLED / QLED displays Exynos chipsets Android / One UI 20% global smartphone share
Qualcomm
Qualcomm
Semiconductor · San Diego, CA
Qualcomm's Snapdragon processors power most Android flagship phones — including Samsung Galaxy S series in some regions, all OnePlus, Xiaomi, and OPPO flagships. Snapdragon 8 Elite (2024) rivals Apple A18 in benchmark performance. Qualcomm also designs the modem chips used in iPhone (until Apple's own modem arrives). When your Android phone overheats, it's often the Snapdragon modem or the GPU throttling under load.
Snapdragon 8 Elite FastCharge technology 5G modem leader AI Processing units
iFixit
iFixit
Repair Platform · San Luis Obispo, CA
Founded 2003 by Kyle Wiens. iFixit publishes free, crowd-sourced device repair guides under Creative Commons license. Their repairability scoring system (1–10) has become the industry standard for measuring how repairable a device is — directly influencing purchasing decisions globally. iFixit also sells quality repair tools and OEM-grade parts. They are the most influential right-to-repair advocacy organisation in the world.
Free repair manuals Repairability scoring Right-to-Repair advocacy Repair parts supplier
REWA Technology
REWA Technology
Repair Training & Parts · Shenzhen, China
REWA Technology is the global benchmark for professional board-level phone repair training. Based in Shenzhen — the world's electronics manufacturing hub — REWA's engineers perform chip-level microsoldering repairs that most shops cannot attempt. Their YouTube channel is used by repair engineers worldwide to learn BGA reballing, NAND transplants, and logic board diagnostics. MobiDokta references REWA techniques for board-level fault isolation.
Microsoldering training Board-level diagnostics Shenzhen parts network 4M+ YouTube subscribers
GSMA
GSMA
Telecoms Standards Body · London, UK
The GSMA (Global System for Mobile Communications Association) is the body that administers the global IMEI database. Every legitimate phone manufacturer registers its models with GSMA — this is the root of IMEI authentication. The GSMA Device Registry is the central blacklist that networks in 160+ countries subscribe to. When MobiDokta's TrackForYou service blacklists a stolen IMEI, it is submitted to the GSMA registry.
IMEI global registry 160+ countries TAC allocation authority Network blacklisting

Frequently Asked Questions

The most common device questions — answered by MobiDokta's engineers.

Fast iPhone battery drain has four main causes: (1) Battery health below 80% — iOS throttles CPU speed below this threshold, paradoxically causing more drain. Check Settings → Battery → Battery Health. (2) Background App Refresh — disable for apps you don't need real-time updates from. (3) Screen brightness — the display is the biggest battery consumer on any phone. (4) A rogue app — check Settings → Battery → Last 10 Days and look for an app using excessive background activity. A battery replacement (R550, 45 minutes) resolves health-related drain instantly.
Act in this exact order:
1. Power it off immediately — short circuits happen when current flows through wet components.
2. Do NOT plug it in or put it on wireless charge.
3. Do NOT put it in rice — rice does not absorb moisture from inside a sealed device and the dust accelerates corrosion.
4. Do NOT shake or blow on it — this pushes water deeper into the board.
5. Dry the exterior and bring it to MobiDokta as quickly as possible. We use professional ultrasonic cleaning to remove mineral deposits before they corrode your logic board. Success rates drop significantly after 24 hours.
Go to Settings → Battery → Battery Health & Charging. Your Maximum Capacity percentage shows how much charge your battery holds compared to when it was new. Below 80% means iOS activates performance management — your CPU is intentionally throttled to prevent unexpected shutdowns. You will notice slower app launches, reduced gaming performance, and more drain. A replacement at MobiDokta restores full capacity and lifts the throttle completely.
OLED (Organic Light-Emitting Diode): Each pixel produces its own light. Black pixels are completely off — giving true blacks and infinite contrast. More power-efficient on dark content. Thinner displays. Used in all iPhones from X onwards and all Samsung Galaxy S/Z flagships.

LCD (Liquid Crystal Display): A single backlight behind a liquid crystal filter. Blacks are actually dark grey. Better brightness uniformity and no risk of burn-in. More affordable to replace.

At MobiDokta we stock Hard OLED, Soft OLED and Incell LCD panels for most models and explain the differences in colour, brightness and price before you decide.
Generally yes, if: (1) The device still receives iOS software updates — iPhones 12 and newer all do. (2) The repair cost is less than 40% of the device's current market value. (3) The logic board is healthy — a screen or battery replacement on a phone with board damage will fail soon after anyway. A battery replacement (R550) on an iPhone 13 makes the phone feel new and costs a fraction of a replacement. Always get a free diagnosis first — we'll tell you honestly if a repair is worth it.
iFixit rates devices from 1–10 based on: ease of disassembly, availability of parts, use of standard vs proprietary screws, whether adhesive is used, and availability of documentation. Score 10 = fully user-repairable. Score 1 = nearly impossible without specialist equipment. Most iPhones score 4–5. A lower score means higher labour costs but does not mean the repair is impossible — it means more specialised tools and time are required. MobiDokta carries the tools to service all repairability levels.
Yes, in most cases — especially when brought in quickly. The critical factor is not the water itself but the mineral deposits left behind as the water evaporates. These deposits conduct electricity in unexpected paths, causing short circuits. Professional ultrasonic cleaning removes these deposits. Success rates: within 24 hours — very high. 24–72 hours — moderate. Beyond 72 hours — lower but still worth attempting, especially for data recovery. Free diagnosis on all water damage cases at MobiDokta.
Random restarts have four main causes: (1) Failing battery — most common cause on phones 2+ years old. A battery with poor cell integrity drops voltage under load, triggering an emergency shutdown. (2) Overheating — the thermal management system shuts down the phone to prevent chip damage. (3) Software crash loop — a corrupted app or iOS update. Try a factory reset first. (4) Power management IC fault — a board-level component failure requiring microsoldering. Start with a battery replacement — it resolves 70% of random restart cases.
Microsoldering is component-level board repair — soldering individual chips and connections as small as 0.2mm directly onto a phone's logic board using a microscope and precision equipment. It is used for: no-power faults, charging IC failure, touchscreen IC failure, WiFi/Bluetooth chip replacement, Face ID flex repair, and data recovery from physically damaged boards. Not every repair shop offers this service — it requires a hot air rework station, digital microscope, solder flux, BGA reballing stencils, and years of training. MobiDokta performs board-level diagnostics and microsoldering in-house.
iPhone: Settings → [Your Name] → iCloud → iCloud Backup → Back Up Now. Or connect to a Mac/PC, open Finder/iTunes, select your phone and click Back Up Now. Enable 'Encrypt local backup' to include passwords and Health data. Samsung/Android: Settings → Accounts and Backup → Back Up Data → Google One or Samsung Cloud. Also back up photos to Google Photos before any repair. For screen repairs and battery replacements, your data is not touched — but it's always good practice to back up first.
The TAC (Type Allocation Code) is the first 8 digits of an IMEI number. It uniquely identifies the device manufacturer and model. When buying a second-hand phone, the TAC should match the device being sold — an iPhone 15 Pro has a different TAC range than an iPhone 14, for example. A mismatched TAC means the IMEI may have been swapped, which is a criminal offence. MobiDokta's CheckForYou service decodes and verifies the TAC as part of every IMEI check.
Most iPhone and Samsung screen replacements take 45 minutes to 90 minutes at MobiDokta. Newer models (iPhone 14+, Galaxy S24) require adhesive removal and panel curing time — add 20–30 minutes. Face ID recalibration is handled electronically and does not affect the timeline. You're welcome to play on TRi-MobiDokta's gaming console lounge while you wait. All repairs are same-day for standard screen faults.

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